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Furniture Ombudsman

The Furniture Ombudsman (TFO)
3–4 Viewpoint Office Village
Babbage Road, Stevenage
Hertfordshire SG1 2EQ
Tel: 0333 241 3209
Your guide to a successful move...
Moving is just a simple matter of pack and go, If you have chosen the correct mover! It does require a great deal of co-ordination, but we are here to help and hope you find these handy hints and checklist useful...
4 weeks before
  Complete a change of address form with the Post Office to re-direct your mail.
  Inform magazine, book and music clubs of your new address.
  Notify water, gas and electricity suppliers that you will be moving and let them know whether you will require the supply switching off or whether you will be providing meter readings.
  Arrange for utility connections at your new home.
  Notify schools, churches and clubs of your impending move.
3 weeks before
  Make a handy list of contact names and phone numbers you will need when you move into your new home.
  Consider plants and pets on moving day - talk to us, we are happy to advise.
  Dispose of items you don’t need in your new home. Again, do talk to us, as we can help with the disposal of unwanted household items.
  Start to run down the contents of your freezer.
  Make a sketch plan of your new home to determine the placement of furnishings.
  Transfer insurance to cover the contents at your new home.
2 weeks before
  Dispose of flammables such as petrol, matches, cleaning fluids, bleach and aerosol cans.
  Discontinue regular services such as newspapers, window cleaning etc.
  If applicable, arrange to have the satellite dish moved to the new property.
  Inform friends and family of your new address.
1 weeks before
  Arrange to discontinue your telephone service and establish a phone service at your new home.
  Use up your frozen food supply or make arrangements to give it away.
  Drain fuel from lawnmowers and other garden equipment.
  Pack/empty your loft and /or sheds.
1 day before
  Defrost and thoroughly clean your fridgefreezer.
  Take down pictures, mirrors, curtains and blinds.
  Disconnect your cooker, washing machine and dishwasher. Talk to us, as we can help with this.
  Arrange minders for children and pets.
On moving day
Relax and let us do all the work but remember to:
  Disconnect the light fittings.
  Make sure plants are drained of excess water.
  Make sure you personally take cash and jewellery with you to your new home.
  Take meter readings when you leave your property and also when you arrive at your new home.
  Label keys ready for the new owners and arrange where to collect the keys for your property.
  Pack a separate box containing snacks, kettle, tea, coffee and milk etc. to take in the car.
  Click here to download the Moving Checklist as a printable pdf.

One call to us on: 0141 641 4070 or 01505 382838
will make sure that your moving day ends with a smile...